Send Us A Message
A real person in our Dumaguete, Philippines office reads every message. Tell us what is slipping and we will point you at the role that fixes it.
Prefer email or the phone? Our direct details are just below.
reach us directly
Our Dumaguete, Philippines Office
Office
Boni Catarata, Batinguel, Dumaguete City, Negros Oriental, Philippines 6200
Phone
next steps
What Happens After You Inquire
Every message goes to the team that would scope your account. Here is what follows.
- We reply by email. A member of the team reads your message and replies with a few questions about the work, your tools and the hours you need covered.
- A discovery call. A short call with the people who would run your account, covering which tasks to delegate, which role or team fits and how reporting would work.
- A written scope. You receive a written outline of the role or team: tasks, hours, tools and reporting. Recruiting starts once you approve it.
If you already know the role you need, mention it in your message. You can also skip the form and book a discovery call.
services
Find the Right Service
Not sure what to ask for? These pages describe the most common requests.
- Phones and customer service: Answering service, call center outsourcing in the Philippines and customer support outsourcing.
- Sales and outbound: Cold calling, appointment setting and lead generation outsourcing.
- Finance and admin: Bookkeeping services, the back office team and accounts payable outsourcing.
- Dedicated staff: Virtual assistants in the Philippines, an executive virtual assistant and staff leasing.
- By industry: All industries, including healthcare, legal practices and transportation and school bus.
To learn who runs the company, visit About eleVAte.
Questions Before You Get in Touch
What should I include in my message?
The tasks you want covered, the tools you use, the hours and time zone you need, and roughly how much work there is. A short list is enough; the reply will ask for anything missing.
Which countries does eleVAte BPO work with?
eleVAte BPO supports clients in the United States, Canada, the United Kingdom, Australia and Asia, with shifts set to each client's business hours from Dumaguete City.
Is eleVAte BPO connected to other companies with a similar name?
No. eleVAte BPO is an independent company registered in the Philippines and headquartered in Dumaguete City, not connected to similarly named businesses in other countries. The FAQ covers the details.
Prefer to Talk It Through?
If a form feels like the slow way, skip it and talk directly with the team that would run your account.
Inquire NowFree · No obligation · You talk with the people who would run your account