About
Solutions LLC
At eleVAte Solutions LLC, we exist to uplift communities by creating meaningful employment, fostering professional growth, and developing the next generation of high-performing Filipino talent. Our work is grounded in purpose: to open doors, provide opportunities, and enable people to build careers they are proud of.
We are committed to cultivating a workspace that inspires performance, creativity, and long-term growth. Through smart, reliable, and scalable service solutions, we empower organizations to operate more efficiently, innovate faster, and achieve measurable, sustainable results.
eleVAte was founded by two local virtual assistants who believed that Filipino talent deserved more, more opportunities, more growth, and more pathways to success. What began as a simple dream has become a thriving operation that continues to champion people, elevate careers, and deliver exceptional performance for clients across industries worldwide.
Mission and Vission Statement
Our Vission
To become a catalyst for opportunity and transformation—empowering local talent to elevate their lives and careers while delivering exceptional operational and customer experience solutions to businesses around the globe.
Our Mission
At eleVAte Solutions LLC, our mission is to uplift communities by providing accessible employment, professional development, and high-level training that unlocks human potential. We are committed to creating a workspace that inspires performance, creativity, and long-term growth. Through smart, reliable, and scalable service solutions, we help organizations operate efficiently, innovate rapidly, and achieve measurable results.
Milestones and history
2015
- Launched Skill Bridge as a one‑person home‑office operation, testing the demand for high‑touch virtual assistance, staffing, and outsourcing solutions.
- Built the first wave of loyal clients purely through reputation, referrals, and hands‑on founder delivery.
2022
- Brought on the current Co‑Founder, transforming the business from a solo practice into a structured leadership team.
- Standardized operations, created documented workflows, and laid the groundwork to scale beyond boutique capacity.
2023
- Rebranded Skill Bridge to eleVAte, signaling a bolder market position and a more sophisticated service portfolio.
- Expanded from a small team to a 20‑seat operation with 2 team leaders, creating clear career paths and stronger middle management.
- Introduced new service lines in customer experience, website development, podcast support, publishing, and back‑office operations, increasing client lifetime value and revenue diversity.
2024
- Scaled to a 130‑seat virtual capacity, evolving into a fully remote delivery center capable of handling complex, multi‑department client needs.
- Strengthened internal training, QA, and performance management to maintain premium service quality while ramping headcount.
2025
- Secured multiple strategic partnerships with US‑based companies, positioning eleVAte as a trusted long‑term outsourcing partner rather than a transactional vendor.
- Opened the first physical office in Dumaguete City, establishing an on‑the‑ground hub for leadership, training, and community building.
- Continued accelerating growth by launching new enterprise‑grade verticals and specialized pods, preparing the organization for its next phase of regional and global expansion.
Our commitment to operational excellence
When you partner with eleVAte Solutions LLC, you can expect a team that takes ownership, delivers excellence, and treats your business like our own. Our promise is grounded in accountability, performance, and long-term partnership.
At eleVAte, we commit to:
- Learning the details of your processes, products, and customer needs
- Demonstrating proactive problem-solving and initiative
- Making data-driven decisions that improve efficiency and outcomes
- Tracking and measuring resolution rates and performance benchmarks
- Treating your feedback as a critical part of continuous improvement
- Providing engaged, accessible, and transparent leadership
- Responding with urgency and professionalism at all times
- Prioritizing first-contact resolution and customer satisfaction
- Maintaining a high level of proficiency across all assigned functions
- Monitoring performance metrics, rewards, and quality dashboards
- Managing agent performance with consistency and accountability
- Offering dedicated account management and consistent communication
Client location and distribution
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Clients based in United States
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Clients based in UK & Canada
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