Virtual Receptionist Services
A receptionist does more than pick up. Your eleVAte virtual receptionist greets callers by your company name, knows who handles what, transfers the call with a proper introduction and keeps your calendar and front desk inbox in order.
A free 20 to 30 minute conversation. No pressure, no sales script.
What Your Virtual Receptionist Covers
Greeting and Transfers
Callers welcomed in your name and put through to the right person with a short introduction, not dropped into a queue.
Calendar and Bookings
Appointments made, moved and confirmed in the calendar your team already uses.
Front Desk Admin
The shared inbox, web form inquiries and CRM notes kept current between calls.
- A named receptionist: the same person on your line every day
- Your directory: who takes which calls, and when they are available
- Message handling: accurate messages delivered the way each person prefers
- Caller screening: sales calls and wrong numbers filtered to your rules
- Daily summary: calls, bookings and open items in one note
Receptionist or Answering Service
What an answering service does
It answers, takes a message and passes it on. That is the right fit when calls are simple and you only need them captured.
What a receptionist adds
A receptionist knows your people and your schedule. They can tell a caller when the person they want is free, book the meeting, send the follow up email and chase the reply.
Why Businesses Choose eleVAte in the Philippines
Our founder spent almost two decades doing this work for US business owners, and that is the standard receptionists here are trained to: learn the business, anticipate the next question and keep the principal informed without being asked.
On What a Remote Receptionist Cannot Do
Your receptionist works remotely. They cannot greet walk in visitors, sign for deliveries or handle anything that needs a person in your building.
They speak clear English with a Filipino accent. If an American accent on the line is a hard requirement for your brand, a Philippine receptionist is the wrong answer and we would rather say so now.
Questions Buyers Ask First
What is the difference between a virtual receptionist and an answering service?
Can calls be transferred live to my team?
Will it be the same person every day?
What hours can a virtual receptionist cover?
Who Is Behind This Service
Claire De La Pena, our Co-Founder and CEO, was an executive virtual assistant for US-based entrepreneurs for almost two decades before starting eleVAte in 2015. Receptionists here are trained to the standard she worked to herself.
Meet the leadership team · Last reviewed October 2026
Where To Go Next
Ready for a Front Desk That Is Always Staffed?
A short call is enough to scope your call flow, your team directory and your hours.
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