Virtual Assistant Services
Virtual assistant services give your business a remote assistant who takes on defined work such as inbox and calendar, customer calls, bookkeeping, appointment setting or listing admin. With eleVAte, you hire a dedicated assistant in the Philippines who is recruited for your role, trained on your tools, works your hours and is managed by our team leaders, so you direct the work without running the hiring and supervision yourself.
A free 20 to 30 minute conversation. No pressure, no sales script.
Virtual Assistant Services by Type of Work
Executive and Admin Support
Inbox, calendar, travel, documents and follow ups for a founder, executive or busy owner.
Sales and Customer Support
Appointment setting, customer service calls and email, CRM upkeep and marketing tasks handled in your name.
Specialist Assistants
Bookkeeping in QuickBooks, real estate listing and transaction admin, and legal practice admin, each as its own role.
- Recruited for the role: screened against the skills and tools your work needs
- Your hours: US, Canadian, UK or Australian business hours
- Your tools: work done inside your email, CRM, accounting file or ticketing system
- Managed for you: attendance, coaching and quality reviews handled by our team leaders
- Dedicated, not shared: one assistant who stays on your work every day
How to Hire a Virtual Assistant With eleVAte
Scope and match
We start with a call about the work you want to hand off, the tools you use and the hours you need. From that we write the role, recruit for it and put candidates in front of you, so you choose the person who will work with you.
Train and run
Your assistant is trained on your processes and given access to your systems before taking on live work. After that, you set the priorities, our team leaders handle attendance and coaching, and you have a direct line to the people who run your account.
Why Businesses Choose eleVAte for Virtual Assistants
eleVAte started as two virtual assistants and placing good assistants is still the core of the business. Each assistant is employed and managed by us, works only for your business during your hours, and has team leaders and internal quality checks behind them, which keeps the work consistent while you focus on directing it.
Comparing Virtual Assistant Companies
Virtual assistant companies differ mostly in who manages the assistant. On a freelance marketplace you find, vet and supervise the person yourself, which suits owners with time to train and a short, well defined task. A managed company like eleVAte recruits, employs and supervises the assistant, which suits roles that carry ongoing responsibility, such as a client inbox, a sales calendar or a set of books.
When you compare providers, ask whether the assistant is dedicated to you or shared across clients, who covers coaching and quality, which tools the assistant will work in, and how access to your systems is set up and removed. Ask to speak with the people who would run your account, not only the salesperson. Those answers tell you more about the day to day experience than any feature list.
Before you hire a virtual assistant, write down a normal week of the work you want to hand off. For illustration: an insurance agency owner might list renewal reminders, certificate requests and quote follow ups, while a real estate team lead might list new listing input, showing confirmations and CRM cleanup. The list tells you which role to hire, and it becomes the first training document.
On What Virtual Assistant Services Can and Cannot Cover
A virtual assistant works remotely, so anything that needs a person on site, such as greeting visitors, handling mail or showing a property, stays with your local team. Assistants also do not do licensed work: they are not attorneys, CPAs, licensed real estate agents or insurance producers, and they do not move money on their own authority. They support the licensed people on your team.
An assistant also needs direction at the start: your time to explain how you work, give access and answer questions. Clients who put that time in get an assistant who anticipates the next task. Your assistant speaks clear English with a Filipino accent and works as part of our managed team in the Philippines.
Questions Buyers Ask About Virtual Assistant Services
What are virtual assistant services?
How do I hire a virtual assistant through eleVAte?
What is the difference between a virtual assistant company and a freelancer?
Can one assistant cover several types of work?
How small can we start?
Who Is Behind This Service
eleVAte BPO began in 2015 with two virtual assistants in Dumaguete City, Philippines, and has grown to a 50 seat operation without outside funding, still run by its founders. COO Leonard Ablao, who leads recruitment and day to day operations, has nearly a decade in BPO operations, team leadership and recruitment, and Co-Founder and CEO Claire De La Pena worked for almost two decades as an executive virtual assistant for US-based entrepreneurs before building the company.
Meet the leadership team · Last reviewed October 2026
Where To Go Next
Ready to Hire Your Virtual Assistant?
A short call is enough to scope the role, the hours and the tools your assistant will work in.
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