Virtual Assistant Philippines: Managed Hires | eleVAte BPO
virtual assistants

Virtual Assistant Philippines

eleVAte was started by a virtual assistant, and placing good ones is still what we know best. We recruit for your specific role, train your assistant on your tools and manage them day to day, so you get a dependable colleague instead of a freelancer you have to supervise.

A free 20 to 30 minute conversation. No pressure, no sales script.

Colleagues smiling together around a laptop
what we cover

What a Philippine Virtual Assistant Can Take On

Admin and Executive Support

Inbox, calendar, travel, documents and the follow ups that keep slipping.

Customer and Sales Support

Calls, chat, appointment setting and CRM upkeep handled in your name.

Finance and Operations

Bookkeeping, data entry, order processing and reporting done on a schedule.

  • Recruited for the role: screened against the skills your work needs
  • Trained on your tools: before the first live day
  • Your hours: US, Canadian or Australian business hours
  • Managed for you: attendance, coaching and quality handled by our team leaders
  • One dedicated person: who stays on your work
how it works

Three Ways to Hire in the Philippines

Freelancer or marketplace

You find, vet, pay and manage the person yourself. It is the lowest cost route and works when you have time to supervise and can absorb turnover.

Managed and dedicated

A company like eleVAte recruits for the role, employs the assistant and manages them day to day. You direct the work, not the employment.

why eleVAte

Why Businesses Choose eleVAte in the Philippines

Our founder spent almost two decades as an executive virtual assistant for US business owners before starting eleVAte with two assistants in 2015. The company is still small enough that the people who run it know each account, and large enough to recruit, train and manage the person on yours.

Why the Philippines for Virtual Assistants

The Philippines has supplied English speaking support staff to North American companies for decades. English is used in schools, business and government, the service culture treats courtesy as part of the job, and the labor market is deep enough to hire for a specific skill instead of a generalist.

The time difference is manageable in both directions. American business hours fall on a Philippine night shift, which is a normal working pattern here. Australian hours overlap almost exactly with the Philippine day.

On What You Should Expect, Plainly

A virtual assistant needs direction. The first weeks take your time: explaining how you work, giving access and answering questions. Clients who invest that time get an assistant who anticipates them. Those who do not are usually disappointed with any provider.

Your assistant speaks clear English with a Filipino accent and works remotely as part of our managed team.

Questions Buyers Ask First

How is this different from hiring a freelance virtual assistant?
We recruit, employ, train and manage your assistant. You direct the work without carrying the hiring and supervision yourself.
What hours do Philippine virtual assistants work?
Your business hours. US and Canadian hours are covered on a night shift here, and Australian hours match the Philippine day.
What tasks can a virtual assistant handle?
Admin and executive support, customer service, appointment setting, bookkeeping, data entry and many specialized roles. See our roles page for the full list.
How small can we start?
We are a 50 seat operation, so one or two dedicated people is a normal starting point here rather than an exception you have to negotiate.

Who Is Behind This Service

eleVAte BPO began in 2015 with two virtual assistants in Dumaguete City and is still run by the people who started it. Co-Founder and CEO Claire De La Pena worked for almost two decades as an executive virtual assistant for US-based entrepreneurs before building the company, so the people who train your team have done the job themselves. Today eleVAte is a 50 seat operation, grown without outside funding.

Meet the leadership team · Last reviewed October 2026

keep exploring

Where To Go Next

Roles We Staff

Every role we hire for, grouped by function.

Read more

Virtual Assistants for Australia

The same model on Australian hours.

Read more

Virtual Assistants for Canada

The same model on Canadian hours.

Read more

Ready to Hire Your Assistant?

A short call is enough to scope the role, the hours and the tools.

Inquire Now
Free · No obligation · You talk with the people who would run your account